Scene 1 of 8
                
            How Skymel ADK Works
From config to intelligent agent in minutes
                    refund_agent.json - Building: Customer Support Automation
                    
                        
                        
                        
                    
                
                Agent Deployed to Production
Lead Scorer
                    
                        
                        Idle
                    
                Email Responder
                    
                        
                        Processing
                    
                Refund Processor
                    
                        
                        ACTIVE
                    
                    Uptime: 100%
                        Requests: 0
                        Cost: $0.00
                    Your agent is live. Zero orchestration code.
👤
                    Marcus Johnson
                        Mobile • Tuesday, 2:47 PM
                    😤
            EXTRACTED DATA:
                {
                  "customer_id": "cust_8829",
                  "issue_type": "multiple_charges",
                  "amount": "$143.97",
                  "occurrences": 3,
                  "sentiment": "frustrated",
                  "account_tier": "premium"
                }
            Multi-Model Reasoning Engine Creates Optimal Plan
LLM Cluster
                    Intent extraction
                Classifier
                    Pattern match
                Tool Select
                    Choose tools
                Causal
                    Goal tracking
                Optimizer
                    Cost/speed
                ORCHESTRATOR
                    Combine & coordinate
                1
                        Verify charges
                    2
                        Calculate refund
                    3
                        Process refund
                    4
                        Create ticket
                    5
                        Notify customer
                    Intelligent Execution
Verify Charges
                        Queries database, finds 3 identical charges with same timestamp
                        ✓ Duplicate charges confirmed
                    Calculate Refund
                        3 charges - 1 valid = 2 refunds = $95.98
                        ✓ Under $500 limit, auto-approve
                    Process Refund
                        Connects to payment gateway, initiates refund
                        ✓ Transaction ID: REF-789456
                    Create Engineering Ticket
                        Pattern detected: Webhook duplication after deploy
                        ✓ JIRA-4567 created (High priority)
                    Notify Customer
                        Personalized message sent via email and SMS
                        ✓ Customer notified
                    
                        SLACK
                        #customer-success
                    
                    
                        ✅ Refund Agent
Resolved duplicate charge issue
Customer: Marcus Johnson
Amount: $95.98 refunded
Auto-resolved in 1.8s
                Resolved duplicate charge issue
Customer: Marcus Johnson
Amount: $95.98 refunded
Auto-resolved in 1.8s
                        JIRA
                        High Priority
                    
                    
                        🎫 SKYMEL-4567
Webhook Duplication Issue
Pattern: 20+ similar cases
Root cause: Deploy at 2 PM
Assigned to Engineering
                Webhook Duplication Issue
Pattern: 20+ similar cases
Root cause: Deploy at 2 PM
Assigned to Engineering
😊
                "Thanks for the quick resolution!"
                
                    Resolution: 1.8s | Cost: $0.04 | Satisfaction: ⭐⭐⭐⭐⭐
                
                
                
                💰 Cost Comparison: Traditional vs Skymel
                    
                            Traditional Development
                            $120,000
                        
                        
                            6 Months Development
                            $180,000
                        
                        
                            Ongoing Maintenance
                            $24,000/year
                        
                        
                            Manual Support Staff
                            $15/hour
                        
                        
                            Skymel ADK Solution
                            $25/month
                        
                        
                            10-minute Setup
                            $0 dev cost
                        
                        
                            Per-request Cost
                            $0.04
                        
                        
                            Total 1st Year Savings
                            $323,700
                        
                    Learning & Pattern Recognition
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            Pattern Detected
                20 similar cases in 10 minutes
                All after 2 PM deployment
                Agent evolves response strategy
            1.8s → 0.8s
                    Response Time
                Grouped
                    Ticket Handling
                Proactive
                    Customer Alerts
                Continuous Improvement Over Time
Day 1
                        Learning Phase
                    
                            Plans
                            5-6 steps
                        
                        
                            Avg time
                            3.2s
                        
                        
                            Pattern detection
                            Basic
                        
                        
                            Success rate
                            94%
                        
                    Day 30
                        Optimizing Phase
                    
                            Plans
                            4 parallel steps
                        
                        
                            Avg time
                            1.8s
                        
                        
                            Pattern detection
                            Advanced
                        
                        
                            Success rate
                            97%
                        
                    Day 90
                        Expert Phase
                    
                            Plans
                            3 smart steps
                        
                        
                            Avg time
                            0.8s
                        
                        
                            Pattern detection
                            Predictive
                        
                        
                            Success rate
                            99.5%
                        
                    Same config. Smarter every day.
Traditional Approach
                            
                            1000s lines of code
                        
                        
                            
                            Rigid if/then workflows
                        
                        
                            
                            Breaks on edge cases
                        
                        
                            
                            Constant maintenance
                        
                        
                            
                            No learning
                        
                    With Skymel ADK
                            
                            10 lines of config
                        
                        
                            
                            Dynamic intelligent planning
                        
                        
                            
                            Handles edge cases
                        
                        
                            
                            Self-improving
                        
                        
                            
                            Gets smarter daily
                        
                    
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